At Fidelyt, we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy describes how we collect, use, store, and protect your data when you use our mobile app and services.
1. Information We Collect
We collect the information needed to provide a personalized and functional in-app experience. This includes:
Personal data: name, email, encrypted password, and account information.
Usage data: in-app actions, points history, redeemed rewards, and business visits.
Location: if you grant permission, we use your location to show nearby businesses and improve your experience.
Camera: only for scanning QR codes related to points or redemptions.
Photo gallery: only if you choose to upload a profile image or another resource related to using the app.
Device data: model, operating system, and internal identifiers for security and performance.
2. How We Use Your Information
We use your data exclusively to:
Create and manage your account on Fidelyt.
Show nearby businesses based on your location.
Allow points to be earned and redeemed using QR codes.
Send relevant notifications (only if you authorize them).
Improve and optimize app performance.
Provide technical support when you request it.
3. Permissions Requested by the App
The app may request system permissions such as:
Location: to show nearby businesses and personalize your experience.
Camera: for scanning QR codes.
Photos: for uploading optional profile images.
Notifications: to send you points, promotion, or reminder alerts.
You can always revoke these permissions in your device settings.
4. Who We Share Your Information With
We do not sell or share your personal information with third parties, except when necessary to operate the platform, such as:
Server and database infrastructure providers.
Anonymized usage analytics services.
Affiliated businesses solely to validate point earning or redemptions.
All third parties operate under strict confidentiality agreements.
5. Data Security
We take technical and organizational measures to protect your information, including encryption, access controls, and continuous monitoring.
6. Data Retention
We retain your data for as long as needed to provide our services. You can request deletion of your account and data by emailing our support team.